Privacy Policy

Introduction

cascade-badger ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our property curation services.

Information We Collect

Information You Provide

When you engage our services, we collect:

• Name and contact details (email address)
• Property search preferences and budget information
• Timeline and location requirements
• Any additional information you choose to share in consultation

Information Collected Automatically

When you visit our website, we may collect:

• Browser type and version
• Device information
• IP address
• Pages visited and time spent on our site
• Referring website information

How We Use Your Information

We use your personal information to:

• Provide property curation and search services
• Communicate with you about your property requirements
• Send property recommendations and market updates
• Improve our services and website functionality
• Comply with legal obligations

Legal Basis for Processing

We process your personal data under the following legal bases:

• Contract performance: Processing necessary to deliver our services
• Legitimate interests: Improving our services and communications
• Legal obligation: Compliance with applicable laws
• Consent: Where you have provided explicit consent for specific purposes

Data Sharing

We do not sell your personal information. We may share your data with:

• Property sellers and estate agents when facilitating viewings (with your consent)
• Service providers who assist in delivering our services (subject to confidentiality agreements)
• Legal authorities when required by law

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Typically:

• Active client data: Duration of engagement plus 2 years
• Inquiry data: 12 months from last contact
• Financial records: 7 years as required by UK law

Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing
• Data portability
• Withdraw consent (where processing is based on consent)

To exercise these rights, contact us at [email protected]

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie usage, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Significant changes will be communicated via email to active clients.

Contact Us

For questions about this Privacy Policy or our data practices, contact:

cascade-badger Property Services
42 King Street
Manchester M2 6AQ
United Kingdom
Email: [email protected]

Supervisory Authority

If you believe we have not addressed your concerns appropriately, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection supervisory authority.